Last Updated: January 2026
Welcome to Scent Supply. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you may not use our services.
By accessing and using the Scent Supply website (scentsupply.com), placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
Scent Supply reserves the right to modify, update, or change these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
You must be at least 18 years of age to place an order on Scent Supply. By using this website, you represent and warrant that you are of legal age to form a binding contract.
If you are under 18, you may use our website only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
Authenticity Guarantee: Scent Supply guarantees that all fragrances sold on our website are 100% authentic and sourced from authorized distributors. We do not sell counterfeit, imitation, or replica products.
Product Descriptions: We make every effort to ensure that product descriptions, images, and pricing information are accurate. However, we do not warrant that product descriptions or other content on the website are error-free, complete, or current.
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice. In the event that a product is unavailable after an order has been placed, we will notify you and offer a refund or replacement.
Pricing: All prices listed on Scent Supply are in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time, but changes will not affect orders that have already been confirmed.
Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. Payment is due at the time of order placement.
Billing Authorization: By providing your payment information, you authorize Scent Supply to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.
Pricing Errors: In the event of a pricing error on our website, we reserve the right to cancel or refuse any order placed for a product listed at an incorrect price, even after an order confirmation has been sent.
Shipping Locations: At this time, Scent Supply ships only within the United States (all 50 states). We do not currently ship to international destinations, P.O. boxes, or APO/FPO addresses.
Delivery Times: We aim to process and ship all orders within 24 hours of receipt. Standard delivery typically takes 3-5 business days. Delivery times are estimates and not guaranteed.
Shipping Costs: Free shipping is included on all orders.
Risk of Loss: All items purchased from Scent Supply are made pursuant to a shipment contract. This means that the risk of loss and title for products pass to you upon delivery to the carrier.
Return Policy: We accept returns of unopened, unused products in their original packaging within 30 days of delivery for a full refund. Opened or used products cannot be returned due to health and safety regulations.
Return Shipping: Scent Supply covers the cost of return shipping for eligible returns. Instructions for returns will be provided by our customer support team.
Refund Processing: Refunds are processed within 3-5 business days of receiving the returned item. Refunds will be issued to the original payment method used for the purchase.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will arrange for a replacement or full refund at no cost to you.
For complete details, please refer to our Return Policy page or contact customer support.
Order Cancellation by Customer: You may cancel your order before it ships by contacting us immediately at [email protected]. Once an order has been shipped, it cannot be cancelled but may be returned in accordance with our Return Policy.
Refusal of Service: Scent Supply reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, suspected fraudulent activity, or violation of these Terms. We also reserve the right to refuse service to anyone at any time.
Ownership: All content on the Scent Supply website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Scent Supply or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the website without our express written permission.
Trademarks: "Scent Supply" and associated logos are trademarks of Scent Supply. All product names and brands are trademarks or registered trademarks of their respective owners.
AS-IS Basis: The Scent Supply website and all products and services are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
No Liability for Damages: To the fullest extent permitted by law, Scent Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the website or purchase of products, whether based on warranty, contract, tort, or any other legal theory.
Maximum Liability: In no event shall Scent Supply's total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the product(s) in question.
Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
Product Use: Fragrances are cosmetic products intended for external use only. Scent Supply is not responsible for any allergic reactions, skin sensitivities, or adverse effects resulting from the use of our products. Please review product ingredients before use.
Website Availability: We do not guarantee that the website will be available at all times or that it will be free from errors, viruses, or other harmful components. Access to the website may be suspended temporarily without notice.
Third-Party Links: Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, policies, or practices of third-party websites.
Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
Governing Law: These Terms and Conditions and any disputes arising out of or related to your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the United States and the state in which Scent Supply operates, without regard to conflict of law principles.
Jurisdiction: You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the federal or state courts located in the United States, and you consent to the personal jurisdiction of such courts.
Dispute Resolution: In the event of any dispute, we encourage you to contact us first at [email protected] to attempt to resolve the matter informally before pursuing formal legal action.
Scent Supply reserves the right to modify, update, or replace these Terms and Conditions at any time at our sole discretion. Changes will be effective immediately upon posting to the website. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.
Your continued use of the website following any changes constitutes your acceptance of the new Terms. We recommend reviewing this page periodically to stay informed of any updates.
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Scent Supply Customer Support
Email: [email protected]
Legal Inquiries: [email protected]
We aim to respond to all inquiries within 24 hours.
We're committed to transparency and want you to feel confident shopping with Scent Supply. If you have questions about these Terms, we're here to help.
By using Scent Supply, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.