Product Authenticity

Yes. Every single bottle is 100% authentic and sourced from authorized distributors. We verify batch codes, inspect packaging seals, and guarantee authenticity on every order.

Our Guarantee:

If you receive a fake (which has never happened in our 3+ years), we'll refund you immediately AND let you keep it for free. Zero risk.

Retail stores have massive overhead costs: premium store rent, sales staff, expensive displays, and huge advertising budgets. They mark up fragrances 200-400% to cover these expenses.

We operate online-only with minimal costs. We buy excess inventory from authorized distributors at wholesale prices and pass those savings directly to you.

Same authentic bottles. Same scents. Just smarter pricing.

We partner with authorized distributors who supply department stores, duty-free shops, and international retailers. They often have excess inventory that needs to move quickly.

Every supplier is vetted and verified. We never buy from unauthorized sources or questionable markets. Your bottle comes with original packaging, batch codes, and serial numbers intact.

No. We only sell full-size, brand new, factory-sealed bottles in original manufacturer packaging. What you receive is identical to what you'd buy at Macy's, Sephora, or Nordstrom—just at a much better price.

Check these authenticity markers on your bottle:

Batch code and serial number on the bottom of the bottle
Original cellophane wrap (if applicable to that brand)
Perfect spray mechanism and cap fit
Manufacturer's box with correct font, colors, and details

If anything seems off, contact us immediately. We'll make it right.

Shipping & Delivery

Same-day processing: Orders placed before 2pm EST ship the same business day.

Delivery time: Most customers receive their order within 3-5 business days via USPS or UPS.

Free shipping on all orders. No minimum purchase required. Tracking info sent automatically via email.

Yes. Once your order ships, you'll receive an automatic email with your tracking number and a link to track your package in real-time. You can check the status anytime through USPS or UPS tracking portals.

Currently we only ship within the United States (all 50 states). International shipping is coming soon!

Join our email list to be notified when we expand to Canada, UK, and other countries.

Every fragrance is carefully protected:

Wrapped in bubble wrap for cushioning
Placed in a secure cardboard box
Sealed and labeled for safe transit

If your package shows delivered but you didn't receive it, contact us immediately at [email protected]. We'll work with the carrier to locate your package.

If the package can't be found, we'll send you a replacement at no charge or issue a full refund. You're protected.

Returns, Refunds & Guarantees

You have 30 days from delivery to return any unopened fragrance for a full refund. We even cover return shipping costs.

No Hassle Returns:

• No restocking fees
• No questions asked
• Return shipping covered by us
• Full refund processed within 3-5 business days

Unfortunately, we can only accept returns on unopened bottles due to health and safety regulations. Once a fragrance seal is broken, we cannot resell it.

Pro tip: Research scent notes and read reviews before ordering. Most designer fragrances also have samples available at department stores if you want to test first.

Contact us immediately at [email protected] with photos of the damage. We'll send you a replacement at no charge or issue a full refund—your choice.

You don't need to return the damaged item. We take full responsibility for shipping issues.

We're human and occasionally make mistakes. If you receive the wrong fragrance, contact us immediately. We'll send you the correct item at no charge and provide a prepaid return label for the wrong item.

Our shipping accuracy rate is 99.8%, but when errors happen, we fix them fast.

Once we receive your returned item (or confirm a shipping issue), we process refunds within 3-5 business days. The refund will appear back on your original payment method. Depending on your bank, it may take an additional 2-5 days to show in your account.

Payment & Security

We accept all major payment methods:

Visa
Mastercard
American Express
Discover
PayPal

Absolutely. We use industry-standard SSL encryption to protect your payment information. Your credit card details are never stored on our servers—they're processed securely through trusted payment gateways.

256-bit SSL encryption • Same security used by banks and major retailers

Your payment is processed immediately when you place your order. You'll receive an order confirmation email with your receipt right away.

No. We never store your full credit card information on our servers. All payment processing is handled securely through PCI-compliant payment processors. Your data is protected and private.

Fragrance Care & Tips

When stored properly, unopened fragrances can last 3-5 years or longer. Once opened, most fragrances maintain their quality for 1-3 years depending on the formulation.

Storage tips: Keep away from direct sunlight, heat, and humidity. Store in a cool, dry place. Keep the cap on tight when not in use.

The difference is in fragrance concentration:

EDT Eau de Toilette • 5-15% concentration • Lasts 3-5 hours • Lighter, fresher
EDP Eau de Parfum • 15-20% concentration • Lasts 5-8 hours • Richer, stronger
Parfum Pure Perfume • 20-30% concentration • Lasts 8+ hours • Most intense

Apply to pulse points where skin is warmest:

• Wrists
• Neck (sides and back)
• Behind ears
• Inner elbows
• Chest

Pro tip: Don't rub your wrists together—it breaks down the fragrance molecules. Just spray and let it dry naturally.

Still Have Questions?

We're here to help! Our customer support team responds to every email within 24 hours (usually much faster).

[email protected] Contact Form

Average Response Time: 4-6 hours

4.9/5 customer support rating

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